Self-service is becoming the first choice
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Effective self-service systems improve your company’s brand image
According to Forbes, 96% of customers admit that customer service is significant when choosing whether they stay loyal to a brand. Implementing the cutting - edge technology should contribute to improving the customer experience. Efficient self-service systems can enhance your company's brand image and increase your products and service sales. Nowadays, self-service has become the new norm online and offline, and customers appreciate it because they prefer quick solutions in a world where answers are at their fingertips. Businesses across all industries need to adapt and keep up with the ever-changing standards of customer self-service and create added value for their brand.
Why work with us?
We develop self-service systems for a wide range of customers
Front IT offers self-service systems where users can centrally receive service invoices, register errors, and communicate directly with service personnel. We cover order management, bill payment, gift coupons and much more.
We have been providing state–of–art solutions for companies for more than 16 years
We will ensure your self-service systems smoothly integrate with other internal and external systems. Due to our domain knowledge and extensive experience in a wide range of industries, we can upgrade the efficiency of your business processes.
We take care of your business process continuity
We provide the expertise and capacity necessary to make effective choices in the decision-making process. Front IT optimises the standardised working and decision-making processes, reducing the number of actions, errors, and administration time.
We provide an authentic competitive advantage
Most off-the-shelf solutions require you to adapt your business processes to the software. Our custom-made self-service systems offer capabilities that cannot be purchased or easily replicated - an authentic competitive advantage.
We ensure the security and compliance of our solutions
We seek security and business transparency that complies with the General Data Protection Regulation. Our enterprise guarantees the security compliance of risks evaluation.
Our Work Process
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We’re saying hi from Copenhagen & Vilnius!
Since our founding in 2006, we’ve not only firmly planted our feet on both Danish and Lithuanian soil, we grew to understand the importance of Nordic values, culture, and design.
We like solving difficult problems and creating high-performance software that’s easy to use. We design, we build, we support, we ask the right questions. We believe in efficient communication and thoughtful project management throughout the whole work process.
Oh, we’re fluent in English and Danish, too!
